FAQs

Usage Questions

• How should I explain Trella Health to a referral source?

Data Questions

• How does Trella Health Identify Discharge Status Coding?
• Facilities Analyze page - What is "Other?"
• What Specialties are included in the Physician Specialty Identification, "Mid-Level Practitioner?"
• When should I use Trella Diagnostic Categories vs. MS-DRG vs. Readmission Penalty Groups (RPG)?
• Why don't the metrics in Marketscape match my internal records?
• How often does Trella Health release product updates?

General Questions

• Why are some Locations Missing in the Filters?
• Why can't I find my VA Hospital in Trella Health Products?
• Why can't I find the hospital I'm looking for?
• Have a Question? Join Us for Office Hours

Submit an idea!

• How can I submit a Product idea?
• How can I submit an Idea for a Trella Health Help Center

Trella Health Support

• How can I reach Trella Health Support?

Trella Health Account

• Automatic Payment Program

Technical Questions

• Trella Marketscape Mobile - FAQs
• Will my Company VPN Conflict with my Access to Marketscape?
• Marketscape Mobile Deployment FAQ
• Trella Marketscape Mobile FAQs
• Trella Health SFTP
• Whitelisting requirements

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