The Plan My Visit Tool export feature doesn't currently work in the Internet Explorer browser. We suggest using Google Chrome instead.
The Plan My Visit page provides visuals that support a productive data driven conversation with the chosen physician with minimum preparation time. In addition to providing insight about the physician’s patient population it also compares your agency with your selected competitors for the diagnostic Categories that matter to that physician.
You will need to select the four competitors you want to show on the page. If you have known competitors that you want to use, collect their NPI(s), otherwise you can find relevant competitors on the detail page for a chosen physician in the Home Health Agencies Destinations table, or by looking at the Market Share page for your region (county or state).
Navigating to the Plan My Visit Page
You will see this icon to the far right of two tables: My Physician List and any Dashboard Report. (Competitor Affiliated Physicians, Unaffiliated Physicians and Underutilizing Physicians.
Clicking on this icon will navigate to the Plan My Visit page for the physician in that row.
We suggest that you right click on the icon and select "Open link in new tab" so you don't navigate away from the original page.
Add and Edit Competitors
When you first navigate to the PMV page, or when you open a page for the first time for a physician in a new market (state), you will be prompted to select up to five home health agencies to compare in the charts below. The following Add/Edit Competitors popup appears:
If you are revisiting the Plan My Visit page for a physician, you can open this dialog box by clicking on "Add/Edit Competitors" at the top left of the table.
Add Pre-selected NPI's
Using the Search field, you can search for any agency enter your NPI and the NPIs of the four competitors you selected. When the name of the agency appears in the Search Results, a single click will add that agency to your "Selected Competitors." (See below)
Once you have added your agency and four competitors, click on the "Apply" button to complete this task and return to the Plan My Visit Page. (See below)
The box on the left provides additional search possibilities. Each list contains a different set of home health agencies that you can include for this physician that will appear in the Search Results list.
- All - Includes all home health agencies in the database - all 50 states.
- Top Destinations for this Physician - This includes the complete list of home health agencies who admitted patients treated by this physician.
- "Montco, PA" - We created this example list to show how an NPI grouping created by a Portal Admin will appear in this list. See Admin - NPI Groupings Interface.
- Agencies in User Markets - This list includes all home health agencies in states (markets) to which the user has access.
Remember that the Plan my Visit Page shows metrics for each home health agency relative to the selected physician. Selecting an agency that did not treat this physician's patients will generate blanks in the graphs on the Plan My Visit page.
The Plan My Visit Page
The purpose of the Plan my Visit page is to help you to create a story to show a physician why your agency is the best choice for home care services. This page has three sections that help you to create this story. In these sections there are some elements that are static, others change based on filters.
This first section contains static graphs of patient demographics for the targeted physician. When you hover over different elements in the graphs, the actual names and counts are revealed. (See Screenshot, below.)
Obviously, patient demographics allow you to get a picture of the patient population treated by the physician. This, alone, is something that you could show to the physician to help the physician to understand the relative patient mix by diagnostic category and age.
These particular metrics can help you to build your story. From the Patient Diagnostic Mix graph above, we can determine that our chosen physician treats a large population of Circulatory patients, with a specific mix of acuity measures. Make sure to compare your performance with reference to this specific diagnosis in the next sections of the Plan My Visit page.
Home Health Utilization Metrics
This section provides a quick view of this physician's patients who were admitted to your chosen agencies within three months of being treated by your chosen physician. (You could also click the tab for "Last Claimed" to change the counts to patients for whom this physician submitted the last claim prior to home health admission.)
It is easy to compare the patient counts between agencies, and if you want to see the actual numbers, you can hover over any part of the bar graph.
This allows you to show a physician your agency's quantity of care provided to his/her patients. It is easy to compare to other agencies, and with a click, you can display other diagnostic categories or acuity levels for the physician's patients.
We have set the "Diagnostic Category and Acuity Filter" to "Circulatory System" to maintain focus on our example. This means that counts and percentages will be relative to patients with that primary diagnosis.
The Home Health Utilization table in this section provides a constant baseline for comparison for this physician and will not change based on your filter selection.
Home Health Agency Quality Metrics
Average Visits per Episode - Nurse or Therapy
This section allows you to quickly compare actual performance metrics between your chosen agencies. This allows you to show your success story showing critical treatment metrics as they impact your chosen physician's patients.
This graph provides a quick view of nursing or therapy visits per episode provided by your chosen agencies. The county and state averages are plotted for quick comparison. This quick view shows whether your agency is providing visits above or below the county and state averages. You can also quickly identify the relative performance comparison between your agencies and your chosen competitors.
The number of visits per episode is a number that needs to be evaluated with reference to the diagnoses and age of patients. An agency that treats patients who require more visits should have a higher visit average. Part of the comparison for this physician requires evaluating the demographic mix of patients for each competing agency.
Agency Quality by Utilization Stage
One of the greatest strengths of home health care is that patients who receive excellent care at home stay out of the Hospital.
This graph shows readmission rates in comparison to two different hospitalization rates for each of your chosen agencies.
When you select a single performance metric, you can compare across the entries to identify the agency with the lowest percentage for each. If you hover over each agency's bars in the chart, the numbers appear to make the comparison.
Agency Quality Summary
This bubble chart provides the most simple view of excellent performance by cross-referencing % Readmitted: 30 days versus % Hospitalized: +30 days.
The best performing agency is the one closest to the bottom left. It is very simple to identify the best performing agency and compare between agencies.
Given the especial significance of Readmission, placement lower on the chart reflects better performance more significantly than being further to the left.