Overview

As a Marketscape user, you can reset your password from any product when you are not logged in, and internally (when you are logged in) in every product except Mosaic.

 In this article

• Resetting your password from the login pages - all products
• Resetting your password when logged in to Marketscape Insights
• Resetting your password when logged in to Marketscape CRM

Reset your password when not logged in

For ALL products, you can reset your password from the login page by clicking on "Forgot your Password?"

For a detailed walkthrough, see How do I Reset my Password?

Reset your password from within Marketscape Insights

Step 1 - Click on your name at the top right of any page

Step 2 - Click on settings

Step 3 - Click on "Change my password."

Step 4 - Type your new password.

Step 5 - Click the "Change" Button

Reset your password from within Marketscape CRM

Step 1 - Click on "My Profile" at top right

Step 2 - Click on "Change Password."

Step 3 - Enter Current (old) password and new password twice

Step 4 - Click "Save Password."